The fastest way to grow your business with the leader in Support View our services on offer.
What we offer at RN Software
- A support consultant is allocated as your first line of support and will act as Project Leader for specific tasks if required.
- Project Management is provided for all projects.
- Regular meetings take place with the client to ensure any concerns arising are dealt with timeously and to the client’s satisfaction
- Information regarding Syspro Enhancements and any relevant product information will be passed on to the client on a continual and informative basis.
- Call managements system is in place, where each support requested is referenced and followed to completion.
- Remote support is available and is charged at the ruling support rate.
- Telephone support and maintenance contact are offer at preferred rates.
- Support hours can be purchased in advance at a reduced rate, (support contracts).